Legal information :

The www.mylookdiscount.com site is published by the Webshop Company registered in the Companies Registry under number 753 720 804 .

Legal Notice :

  • Legal Structure: SASU
  • Identification number  : 753720804 
  • City of registration: SALON DE PROVENCE
  • Share capital: 100 000 euros
  • The head office: BP 60280 13667 SALON DE PROVENCE
  • INTRA VAT: FR 80 753720804

Our services are at your disposal by email contact@mylookdiscount.com or phone 09 72 31 67 88.


At mylookdiscount.com, we are committed to ensure the privacy of your personal information. This privacy statement goes along with our effort to create a bond of trust with the customer. The information of personal information collected in the distance selling framework are required, this information is necessary for processing and delivering orders and for preparing invoices. This information is strictly confidential. The defect of information involves the automatic rejection of the order.

Being "does not provide" or providing "false information" about you, your details may cause blockage of an order, and this even charged up

Sometimes it is necessary and legal, as part of our insurance and security measures that we are led to ask you to provide supporting photocopy of the following documents: buyer's identity Coin Bill by name and exact address coordinate the billing and delivery address mentioned at the time of the order, Statement on Banking (RIB).

Of course this information will have to be perfectly in line with the information provided in your order.

Art. 1. Object

Art. 1. Object These conditions of sale are intended to define, exclusively because of the relationships they establish on the Internet, the rights and obligations of the Parties arising from the online sale of products offered on the Website. They regulate all the steps necessary for placing the order and keep track of the order between the Contracting Parties.

The Parties agree that their relations will be governed exclusively by this contract and special conditions of delivery and return presented in the <Delivery and return> tab. If a condition is found to be lacking, it would be governed by the procedures in force in the distance selling sector whose companies have headquarters in France.  

Art. 2. Products - Prices

2.1. products

The products offered for sale by Mylookdiscount are those listed on the site (<Product>), the date of the consultation of the Site by the User and in the stocks. A lack of availability of the Product, MyLook agrees to promptly notify the user.

In case of unavailability of a product ordered and paid for, the Buyer will be notified by email. The cancellation of the order to this product and its refund will then be made, the rest of the order remain firm and final.
The photographs and texts illustrating the products are not contractual.

2.2. Price

Prices are in Euro. They take into account any reductions and the VAT applicable on the date of the order.

Prices shown are guaranteed within the limits of available stocks unless significant changes and charges including VAT, unless typographical error or omission. Prices do not include shipping costs that will be charged extra and will be specified to the User during the final confirmation of his order.

MyLook reserves the right to change prices at any time but the products will be billed based on rates in effect at the time of registration of the order, subject however to the availability of such products.
The products remain the property of the sarl webshop, until full payment.

Art. 3. Registration and confirmation of the order

3.1. Navigation within the site

The user can read the various Products offered for sale by mylookdisocunt on its website.

Users can freely browse the pages of the Site, without being committed to a command.

3.2. Recording a command

The user places his order on the Internet via the Site. To be accepted, the order should cover all useful for its treatment.
The Website www.mylookdiscount.com allows the customer to ensure the content of the order, if necessary to modify it and then confirm definitively.

Thus, the order will be permanently recorded after the last validation of the screen "Order Summary". This "click" is equated with the handwritten signature under Article 1341 of the French Civil Code, hereinafter referred to as the "acceptance click". From that "acceptance click", the order is considered irrevocable and can not be challenged only in the cases provided below.

The information related to your order are subject to automated processing of data under the responsibility of the Sogenactif company of the Société Générale Group. This automated processing of data intended to define a level of analysis of a transaction and to fight against fraud credit card.

Sogenactif mylookdiscount.com and are the recipients of the data related to your order. The non-transmission of these data prevents the execution and analysis of your transaction.

In accordance with the Data Protection Act of 6 January 1978, at any time, a right of access, rectification, and opposition to all your personal data by writing, by email to address contact@mylookdiscount.com.Toute order implies acceptance of terms and conditions, prices and descriptions of products available for sale.

To order the Products he has selected, after clicking "Payment", the User must identify himself, either by entering their email and password if already placed an order with MyLook or by completing the correct form otherwise. In the latter case, the user must accurately complete the form available to it, on which he will particularly include the information necessary for identification, including your full name, postal address and email.

The User is informed and accepts that the seizure of these two identifiers (email address and password) is proof of his identity and his consent.

Once identified the user, it will confirm the delivery address (as specified in section 4 below) and an order form will appear, summarizing: the nature, quantity and price of selected products by the user, and the total amount of the order, the User's contact details, the address of delivery of the Products.

3.3. final validation of the order

After learning of the status of his order, and once all the information requested has been completed by the user, it will click "OK" to confirm their order. The User must transmit his credit card number, depending on the type of the latter, the expiration date thereof and the security code (3 digit number on the back of the card).

It is stated that with immediate payment by credit card, only payment method proposed by mylookdiscount on its website, as provided in Article 6 below, the User makes his payment via SOCIETE GENERALE site "SOGENACTIF" that ensures the safety of payment.

As soon as valid payment, the order is recorded and becomes irrevocable. The User becomes Buyer. The order will be recorded on computer records mylookdiscount themselves preserved on a reliable and durable, and will be considered as proof of the contractual relationship between the Parties.

According to Article 5 below, the Buyer has a right to reimbursement for a period of eight (8) days from the date of receipt of the Products by the Buyer.

3.4. Order confirmation

When it validates its payment (with providing their card number and expiration date), a summary of the order of the Buyer will be sent via e-mail, upon receipt of the order , e-mail address given by him at the time of the order. This confirmation will include all of the elements of the contract between the Parties.

Art. 4. Delivery

Products are shipped with the supporting invoice to the delivery address specified by the Buyer by completing the fields to be filled in the order.

The delivery times indicated are target dates from the day following the validation by the Purchaser of its order and correspond to the processing time and delivery of products. In no case they can not be called, but in the event of unusual delay, an email will be sent.

Mylookdiscount disclaims any liability for too long delivery time due to postal services or means of transport, and in case of loss of the Products ordered or strike. Transport risks are borne by the Buyer, who must make a reasoned protest with the postal services or with the carrier within three working days of delivery.

That said, despite the care taken by Mylookdiscount in preparing the package, there may be a product is missing. Similarly, after transportation of the package, one of the products may be defective.

Therefore, upon receipt of the order, the Buyer will ensure check the conformity of products received. Any anomaly concerning the delivery (missing or broken, parcel damaged) must imperatively be notified the same day of receipt or no later than the first business day of receipt, the service MyLook customers, by mail addressed to MyLook BP 60280 13667 SALON DE PROVENCE. Any claim made after this time will be rejected and will MyLook from liability. MyLook reserves the right to request the Purchaser to return the defective product.

If the above conditions are met, MyLook will then either exchange or refund (of) product (s) defective, or re-shipment of the missing product (subject to the merits of the request of the Buyer).

Art. 5. Right of withdrawal

The buyer has a period of eight (8) days to return, at its expense, (s) Product (s) he ordered (s) if that (those) -ci gives him (nt ) no satisfaction after having informed the VAS service MyLook. This period starts from the receipt of the order of day. (S) product (s) will (have) returned (s) in its (their) conditioning and its (their) original packaging to the following address: MyLook, BP 60280, 13667 Salon de Provence.

We ask you to contact our Customer Service to obtain a return authorization number. Without it, we can not accept your package and it will be returned. To get in touch with the Customer Service Discount MyLook emailed contact@mylookdiscount.com.
If the above conditions are met, MyLook reimburse Buyer, within thirty (30) days from the date of receipt by MyLook the package (the date of receipt by MyLook worth MyLook notification of the exercise by Purchaser's right of withdrawal), the amounts paid by him, with the exception of the costs of returning the products to MyLook which remain the responsibility of the Buyer.

Art. 6. Payment

The amount owed by Buyer is the amount shown on the order confirmation sent via email by MyLook to Buyer.

Payment will be made unless the server is unavailable immediately on the Internet by credit card (Visa, Eurocard / Mastercard). It is specified that only the bank cards issued by a French financial institution will be admitted. Or by check to the order of Sarl webshop, and send to MyLook, accounting department, BP 60280, 13667 SALON DE PROVENCE. Upon receipt of it and after cashing your order will be shipped. Or by bank transfer, using the bank details on your order. The reception time is approximately 48 hours (business days).

En tout état de cause, mylook se réserve le droit de refuser toute commande ou toute livraison en cas de litige existant avec l'Acheteur, de non-paiement total ou partiel d'une commande précédente par l'Acheteur, de refus d'autorisation de paiement par carte bancaire des organismes bancaires, de non-paiement ou de paiement partiel. La responsabilité de mylook ne pourra alors en aucun cas être engagée à ce titre.
Attention : Pour tous paiement en 3x sans frais, un chèque de caution en nom propre sera demandé. En absence de celui-ci, nos services pourront ne pas accepter votre paiement.

Art. 7. Informatique et libertés

7.1. Informations nominatives

The Intelligence information collected in connection with distance selling is required, this information is necessary for processing and delivering orders and for preparing invoices. This information is strictly confidential. The defect of information involves the automatic rejection of the order.

In accordance with Law No. 78-17 of 6 January 1978 on computers, files and liberties, the treatment of personal information collected on the Site has been declared to the National Commission Informatique et Libertés (CNIL). The User has a right to access, modify, rectify and delete personal data. To exercise this right, the User must send a letter to Mylookdiscount, customer service (address mentioned above). In any event, the User will ensure remember his name, address and, if applicable, its Buyer number.

7.2. Cookies

The only cookie that MyLook discount creates is that the session will be deleted upon logout site.

7.3. Web beacons

Certain web pages of the Site may contain electronic images or "web beacons" that can count the number of visitors to the page.
In any event, the information obtained through these tags is strictly anonymous and can simply gather statistics on traffic to certain pages of the Site, in order to better serve the users of our Site.

Art. 8. Guarantees

All items are subject to a contractual guarantee, which does not preclude the legal guarantee provided by Article 1641 of the Civil Code.

Art. 9. Signature and evidence

Any user of the site not hold a client number must follow a registration procedure allowing him to obtain his customer number. This number is personal. Any loss or forgetfulness should be reported to the customer service MyLook Discount promptly by completing the contact form from the website.

In all cases, the online provision of the credit card number and the final validation of the order shall be evidence of all of the said order in accordance with the law of 13 March 2000 and will be worth repayment of the amounts incurred by the seizure of the items on the order.

This validation is worth signature and express acceptance of all operations at the site.

The records stored in computer systems company MyLook Discount and its partners under reasonable security conditions, will be considered proof of communications, orders and payments between the parties.

Art. 10. Liability

MyLook discount has, for all stages of access to the Site, the order process, delivery or subsequent services, an obligation of means. Responsibility MyLook can be incurred for any inconvenience or damage arising from the use of the Internet, including interruption of service, external intrusion or presence of computer viruses or any other incident of force majeure, in accordance with jurisprudence.

Art. 11. Intellectual Property

All elements of the Website, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents.

They are the exclusive property demylookdiscount. The user who has a personal Internet site and wishes to place, for personal use, on its website a direct link to the homepage of the website, must request permission to MyLook discount.

However, any hypertext link to the Site and using the technique of framing or inline linking is strictly prohibited.

In all cases, any link, even tacitly authorized, must be removed at the request of Mylookdiscount.

Hyperlinks can refer to other sites that the Site. MyLook discount disclaims any responsibility if the content of these sites violate the laws and regulations.

Art. 12. Partial invalidity

In the event that any provision of this contract is null and void by a change in legislation, regulation or court decision, this does not in any way affect the validity and enforceability of these terms and conditions sale.

Art. 13. Entire Agreement

These general conditions of sale and the order summary sent to the Buyer form a contract and constitute the entirety of the contractual relations between the Parties.
In case of contradiction between these documents, the terms and conditions shall prevail.

Art. 14. Duration

These conditions apply throughout line-up duration of products offered by MyLook discount.

Art. 15. Force majeure

Mylookdiscount will be liable for the total or partial non-performance of its obligations under this contract, if such non-performance is caused by an event of force majeure, especially in case of disruption or total or partial strike of postal services and transport and / or communications, flood, fire.

Will be considered as force majeure events matching the criteria established by the case law of the Court of Cassation.

In the presence of an event of force majeure, MyLook Discount notify the User / Buyer within five (5) business days of the occurrence or threat of this event.

The Parties agree that they will consult promptly to determine all the modalities of execution of the order during the period of force majeure.

Beyond a period of one (1) month of interruption due to force majeure, MyLook discount may not honor the order, with the order to repay the Buyer if any.


Attention fraudulent use of his credit card information or those of a third party constitutes a tolerable offense with a prison sentence of 5 years and a fine amounting to 382,000 euros.

All orders made by credit card are subject to strict control.
Organized chargebacks and premeditated to receive the goods from abroad are a serious fraudulent offense.

Our international litigation department works closely with the International Department of the fraud control services in Europe and the US, and with headquarters and branches are based in Paris, Zurich, London, Barcelona, Rome, and New York .

In case of fraud, two complaints will be filed by our Group: fraudulent trading and banking scam.

Your complete information (IP address, email, phone, bank details and address of your bank), as well as full monitoring of the delivery of your package to its reception, will be forwarded to the police or gendarmerie . This applies to all countries located in EU and US territories.

The whole scam is legally an offense under section 313.1 of the Penal Code and is punishable by a sentence of 5 years in prison and 382,000 euro fine.